Skip to contentSkip to navigationSkip to topbar
On this page

21736: Brand Registration Failure: Domain Ownership Could Not Be Verified



ERROR: 21736

error-21736 page anchor
PROGRAMMABLE SMS
ERROR

The domain used in the brand contact email could not be independently verified as belonging to the brand.

Possible Causes

possible-causes page anchor

The domain has no verifiable public ownership records or does not align with the registered brand information.

Use an email domain that is clearly linked to the brand (e.g., via website, WHOIS record, or DNS TXT record). Contact Twilio Support if verification should be manually reviewed.