60730: The provided display name, logo, or call reason contains prohibited content
BRANDED COMMS
ERROR
The display name, logo, or call reason contains prohibited content, including SHAFT elements, offensive material, or promotes illegal activities.
The Display Name, logo, or Call Reason must not contain SHAFT content (Sex, Hate, Alcohol, Firearms, Tobacco), prohibited terms (e.g., FBI, Medicare, Police, Government), or any offensive, profane, defamatory, or racially insensitive language. Additionally, content promoting illegal activities—including drugs, gambling, or violence—is strictly prohibited, even if part of a legal name.
Kindly review the error message and contact Twilio Support with the corrected information to complete the branding process for the affected number(s).